The person completing this course will be able to describe the purpose and structure of teams within the marketing environment. They are also able to describe the role players in a team and evaluate the effectiveness of the team as well as their own performance within the team.

The completing learner will be capable of:

• Identifying the structure and purpose of a team.
• Describing effective groups and identifying group stages.
• Describing and applying the roles and responsibilities required to work in a team.
• Identifying factors that affect a team in the workplace.
• Respecting personal, ethical, religious and cultural differences to enhance interaction between members.
• Reviewing the effectiveness of the team and own participation in the team.